I noticed a few days ago that the 0.5x zoom disappeared... When i mở cửa the camera it’s showing directly 2x, & i can’t get it back lớn 0.5x

My fiance has the same phone, but for her it’s showing the 0.5x

What can i bởi about it?

Thanks in advance!


User profile for user: Carl
AVII
User level: Community Specialist

Hi Ibizza
Boy,

I understand that suddenly you aren't able to use the 0.5x zoom feature in the Camera ứng dụng on your i
Phone 11. The option for 0.5x doesn't even show up và all you can choose is 2x zoom. I suggest you try the following steps, testing after each one:

If the issue persists after those steps you may need to lớn perform a restore of your phone. How lớn erase your i
Phone, i
Pad, or i
Pod touch. You will want to set the device up as new after the restore has completed.

I hope this helps! If you need further assistance, tương tác cameragpc.com Support.

Bạn đang xem: Camera 0

Cheers!


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User profile for user: Carl
AVII
Carl
AVII
User level: Community Specialist

Jun 10, 2020 5:33 PM in response lớn Ibizza
Boy


Hi Ibizza
Boy,

I understand that suddenly you aren't able to lớn use the 0.5x zoom feature in the Camera phầm mềm on your i
Phone 11. The option for 0.5x doesn't even show up và all you can choose is 2x zoom. I suggest you try the following steps, testing after each one:

If the issue persists after those steps you may need to lớn perform a restore of your phone. How to erase your i
Phone, i
Pad, or i
Pod touch. You will want lớn set the device up as new after the restore has completed.

I hope this helps! If you need further assistance, liên hệ cameragpc.com Support.

Cheers!


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User profile for user: aparsons02
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aparsons02
User level: Level1
9 points

Jul 7, 2020 9:28 AM in response lớn Carl
AVII


Same issue happened to lớn me. Tư vấn thought it was a hardware issue, so they swapped out my i
Phone 11 Pro. New i
Phone 11 Pro has same behavior after i
Cloud restore.

running 13.5.1


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Iphone 11 Camera 0.5x disappeared


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I am having issues with the zoom on my i
Phone 11 Pro camera. It automatically opens khổng lồ x2 on both video and photo và can’t be zoomed out past x1.

The three options of 0.5x 1x 2x appear momentarily when I xuất hiện the app and then disappear. Portrait is stuck on 2x và pano can only do 0.5x và 1x. The whole app is a mess.

I have tried adjusting the Preserve Settings và also resetting the phone.


User profile for user: claire504
User level: Community Specialist

Hi tiny_tintin,

It appears that you're having an issue with your i
Phone 11 Pro camera, specifically where you're unable to vị .5x zoom in certain modes (for photo and đoạn clip mode).

Can you tell us the steps you took khổng lồ reset your i
Phone? There are multiple types of resets, so we want to lớn make sure we understand the exact steps.

Also, if you haven't already, you can make sure that your i
Phone 11 Pro is running the latest i
OS available, as that might help:

Best wishes.


User profile for user: claire504
User level: Community Specialist

Hi tiny_tintin,

It appears that you're having an issue with your i
Phone 11 Pro camera, specifically where you're unable to vày .5x zoom in certain modes (for photo and video mode).

Xem thêm: Cách Bật Camera Và Micro Trên Máy Tính Bàn Pc Dễ Dàng, Nhanh

Can you tell us the steps you took lớn reset your i
Phone? There are multiple types of resets, so we want to lớn make sure we understand the exact steps.

Also, if you haven't already, you can make sure that your i
Phone 11 Pro is running the latest i
OS available, as that might help:

Best wishes.


User profile for user: Mr
Bill3
*

Hello,

Start here:

If the camera or flash on your i
Phone, i
Pad, or i
Pod cảm ứng isn't working

Also see:

Take and edit photos with your i
Phone, i
Pad, and i
Pod touch

If no help, have it checked:

cameragpc.com - Find Locations

Good luck.


Tina,

Got it. Thank you for clarifying for us. Besides updating, were there any other changes to lớn your i
Phone 11 Pro? This could be new accessories, so on. If so, you could try temporarily removing or changing any recent changes (besides the i
OS update) lớn see if that helps.

If the issue continues after all the steps you've taken, you can contact cameragpc.com support for further assistance here: liên hệ cameragpc.com Support

Take care!


Hi Claire,

Thanks for your response.

I did a reset by pressing the volume up & down button và holding the side button until the cameragpc.com logo appeared. I also shut down the phone from Settings>General>Shut Down & left it off for a while. Then I Reset All Settings.

Alas, none of these helped.

I am running the latest version of i
OS, I suspect an update is what caused the issue in the last month or so. I have also noticed that portrait mode doesn’t work on the back camera anymore.

Any more tips would be greatly appreciated.

Thanks,

Tina

*


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Camera won’t zoom out khổng lồ 0.5


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